This is page is neither exhaustive or final of our terms and conditions. Our Terms and conditions may change with time and at a days notice. Should a change in terms and conditions happen, you will be notified so long as your email is registered. Otherwise, this page is always available to you should you need to consult it.
Check out Serendipities page for more info on this specific type of colorway.
Some colorways are repeatable, but others, not so much. You can find out which colorways are one of a kind and which can be repeated by reading the chart under the description tab in each colorways listing.
Every skein of yarn listed on Amanda-knits.com is hand-dyed often in small batches. This means it can be in groups of two or more. However, this does not make each skein identical even within the same dye batch. In fact, no two skeins of yarn will ever be identical. I do my best to ensure that each skein in a batch is as close as possible to one another. Skeins dyed in the same dye pot will be the closest match but you may notice slight color variations. For this reason, we recommend you order enough yarn for your project to ensure the closest color match.
Pre-order and Dyed to order:
Due to the nature of these type of orders, yarn shown in the listing will most likely not be the exact yarn you receive. It will be the exact colorway but slight color variations are to be expected. Listing photos are often of the first batch for repeatable colorways and therefore do not fully represent subsequent repeat batches.
Bleeding is when the dye runs while washing and turning your water a different color. Please understand that this is something that may occur. While I rinse yarn until the water runs clear, there are many reasons bleeding may occur. My water and your water most likely have different PH levels, also water temperature and soap used can be a reason for the bleeding.
Crocking is something that may occur in dark or highly pigmented colors. This is when the yarn is rubbing against your skin and the color comes off on your skin. Know this is common in certain colors. It’s best to avoid lotions and oils on your hands when using such pigmented colors.
Pets & Smoke:
We say no to smoking and furry pets near our dyeing station and yarn inventory. Not to mention we don’t smoke here. However, we do have a ball python and a cute puppy. So, first, if you find scales in your yarn, then we, my friend, have a problem. On a serious note, in the rare instance that you find her in your package, please ship her back. We miss her.
In all seriousness. Smiles is very rarely near my yarn and when she is, she is not shedding. I would never send out yarn with snake scales… Unless you want them? Maybe you do resin work. LOL
Storm is my Tibetan Mastiff. She is my Emotional Support Animal in training. I have really bad anxiety and while there is so much stress is training a puppy, she makes me so much less anxious. She does shed but very little and only had one big shed during the year. While Storm is a puppy and things my yarn is a toy, all my shop inventory is stored in plastic containers away from the pets.
Paypal and all major credit cards are accepted through both Paypal and Stripe.
Sometimes they systems can be slow and your payment may not go through right away. For this reason, they system will hold your items for 60 minutes. This should allow the system to clear your payment to ensure your purchase. However, once the 60 minutes is up, the system will release the products back to the inventory to be purchased.
All shippable items are shipped via standard USPS First Class Mail domestically and internationally. International orders may incur an additional customs fee upon receipt of your order. We are not responsible for customs fees.
Items will be shipped to the address on your order. Please double check your address to ensure you receive your order. We are not responsible for lost orders if you wrote your address wrong.
If you place an order and then want to place a second order before the first one has shipped and want to combine shipping, please contact us. We would be happy to combine shipping on consequent orders as long as they have not been packed and sealed for shipment.
Shipping charges are calculated by weight and distance as charged by the USPS.
Ready to ship orders will be shipped within 5 – 7 business days of purchase.
Dye to order items will be shipped within 4 – 6 weeks of purchase.
If your order contains both ready to ship and dye to order items expect 4-6 weeks for shipping as your entire order will ship together.
If you would like your ready to ship items sent apart for your dye to order, then please create two separate orders.
Returns and Exchanges:
If there is an issues with your order I do ask that you contact me within 48 hours of receiving your order to discuss. Please know I make every effort to make each yarn to the photo’s you see but I do ask that you remember all yarns here on Amanda Knits are hand dyed in small batches. In all other instances, sales are final.
Your satisfaction is a priority. It’s because of my customers that I have my business. I just ask that you take the time to look at the photos to ensure this is the yarn you are looking for. I am a one woman show. I do the best I can to dye each colorway as close as possible.
Please do not hesitate to contact us with any questions or concerns via the contact form or email me directly. [email protected]
You have 24 hours to cancel ready to ship orders and 48 hours to cancel dye to order orders.